Shipping policy
Shipping Policy
Last updated: May 25, 2026
Thank you for shopping with us. This Shipping Policy explains how we process, ship, and deliver orders placed through our Shopify store.
Order Processing
- Orders are typically processed within 3-5 business days after payment is confirmed.
- Orders are not processed or shipped on weekends or holidays.
- During high-volume periods, processing times may be slightly delayed.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days
- International Shipping: 7–21 business days
Delivery times are estimates and may vary due to carrier delays, weather, customs processing, or other factors beyond our control.
Shipping Carriers
We may use trusted carriers including:
- UPS
- USPS
- FedEx
- DHL
Carrier selection may vary depending on destination and shipping speed.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can monitor your delivery status.
International Shipping
International customers are responsible for any customs duties, taxes, or import fees required by their country.
We are not responsible for delays caused by customs clearance processes.
Incorrect Shipping Addresses
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an error, contact us as soon as possible before your order ships.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery or expected delivery date.
Include:
- Your order number
- Photos of damaged items (if applicable)
- Any relevant shipping details
We will work with the shipping carrier to help resolve the issue.
Shipping Restrictions
Some products may have shipping restrictions based on location or local regulations. If we cannot ship to your area, we will notify you and issue a refund if necessary.
Contact Us
If you have any questions about this Shipping Policy, please contact us through your store’s contact page or customer support email.